Protecting your privacy is an important commitment of Epoch Everlasting Play LLC (“Epoch”). This Privacy Policy explains how we collect, process, use, and protect information obtained from users when they access or interact with Epoch services, websites, online stores, applications, and other digital platforms. It also explains how information may be collected by third parties and how such information may be used in connection with our services.
This Privacy Policy applies to all Epoch online services, including websites, digital experiences, interactive activities, online shopping platforms, and other services where this policy is displayed or referenced. By accessing or using Epoch services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with the terms and conditions described here, please discontinue use of Epoch services.
For the purposes of this policy, children refer to individuals who are not legally permitted to provide consent for the collection and processing of personal information. In the United States, this generally refers to individuals under the age of 13. Epoch complies with applicable children’s privacy regulations and does not knowingly collect personal information from children under the age of 13 or intentionally provide services or promotional communications to individuals known to be under that age.
Epoch websites include online platforms operated by Epoch that provide users with product information, games, entertainment, shopping opportunities, and interactive experiences. Epoch services refer to all online services provided by Epoch, including websites, online stores, applications, and related digital features.
Information We Collect
The types of information collected by Epoch depend on how users interact with our services. We may collect information that users voluntarily provide, information needed to complete purchases or requests, and information automatically collected through digital technologies.
Automatically collected information may include details about the device used to access Epoch services, browser information, operating system details, internet protocol addresses, device identifiers, network information, language preferences, websites or services visited before accessing Epoch platforms, and interactions with online content such as advertisements.
We may collect personal information that can identify or be associated with a specific individual. This may include names, email addresses, mailing addresses, telephone numbers, mobile numbers, account identifiers, device information, or other details that allow us to communicate with users. When anonymous information is connected with personal information, it may also be treated as personal information.
Additional information collected may include user preferences, interests, demographic details, age-related information, occupation, education, favorite products, games, colors, or similar interests. When applicable, location information may be collected through technologies such as mobile device location services. Login information may also be collected to verify users and provide secure access to Epoch services.
When customers purchase products through Epoch online stores, we may collect order-related information, including purchased products, shipping details, payment information, and contact information required to complete the transaction. Financial information provided during payment processing may include credit card details or other payment-related information handled through appropriate payment systems.
Users may also provide information through surveys, questionnaires, social network connections, reviews, comments, ratings, uploaded content, or other interactive features. Information shared through third-party platforms or services may also be provided to Epoch according to the permissions granted by users.
How We Collect Information
Epoch collects information in several ways. Users may voluntarily provide information when registering for an account, playing games, participating in interactive activities, making purchases, requesting product catalogs, joining reward programs, entering promotions, subscribing to updates, responding to surveys, or submitting user-generated content.
Information may also be collected when users participate in Epoch events, product demonstrations, promotional activities, product testing programs, or retail activities organized by Epoch or its business partners. Customers who purchase Epoch products through partner stores may also provide information through those third-party interactions.
When users place orders, request catalogs, or add products to online shopping carts, Epoch may collect transaction-related information necessary to process purchases and provide requested services. Customers may choose to create accounts to make future purchases more convenient by securely storing certain account information.
Epoch also collects certain information automatically when users visit websites or use online services. These technologies help us provide suitable content, improve website functionality, understand user behavior, maintain security, and enhance the overall user experience.
In some situations, Epoch may receive information from third-party sources, including business partners, service providers, or other commercial sources. This information may be combined with information already collected by Epoch to better understand customer needs and improve our services.
Use of Collected Information
Epoch collects and uses information to provide better services, respond to customer requests, complete transactions, improve products, maintain website operations, and protect the rights and security of users and the company.
Collected information may be used to provide access to Epoch services, process orders, confirm purchases, provide shipping updates, manage subscriptions, verify age requirements, and communicate important service-related information. We may also use information to provide product recommendations, promotional messages, newsletters, catalogs, and offers that may be relevant to users or their families.
Epoch may analyze information to understand customer interests, improve advertising effectiveness, evaluate website performance, develop new products, enhance existing services, and create better online experiences. Information may also be used to maintain system security, prevent unauthorized activities, protect intellectual property, and enforce legal rights.
We may work with trusted third-party partners, technology providers, and service providers to support certain business operations, including payment processing, website management, analytics, advertising services, customer support, and other functions necessary to operate Epoch services.
Epoch may combine information collected from different sources to better understand user preferences, improve customer experiences, provide relevant information, manage content, improve products, and deliver services that better meet customer expectations.